CUSTOMER SUPPORT
The group’s trademark: unrivaled quality of support
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CUSTOMER FOCUS
Nestled in the heart of ACTIA Telecom’s strategy, customer support is another area of excellence that makes us renowned and proud.
Providing services and support to users.
ACTIA Telecom offers solutions and services adapted to the challenges of availability of equipment in service. To do so, ACTIA Telecom performs the following services:
- User support
- Support dedicated telephone number
- Software support
- Management of In-Service Events
- Management of maintenance contracts
- Risk management
- Strategic components or long lead times stock management to optimize repair times
- Active watch of obsolescent
- Treatment of obsolescent
- Products continuous improvement
- Repairs
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